under no circumstances ever obtained these types of very poor service and an organization that just doesn’t treatment about there shelling out shoppers
I flew on American Airways for The very first time and previous. our baggage was ruined with black grease on it major hunks out of your handles and wheels. your plane was filthy and very uncomfortable. the flight crew was not welcoming in the slightest degree. My granddaughter was with me and is also about 6ft tall no place for her legs and particular person laid back in her seat and she or he could not move whatsoever in her seat.
I obtained the below response from American Airlines following I refused their offer of the $twenty five.00 travel voucher for horrendous service. My feedback were posted on This page Nonetheless they had been eradicated. Their insufficient service Charge me time and money, which I simply cannot get again they usually think $twenty five.
When examining in at IAH, the employees behind the AA desk were being all chatting and talking about holiday vacation. They appear annoyed that we experienced numerous baggage. The extra function was receiving inside their way. This was not how I expected to get started on my excursion.
We had been on AA 1517 from Miami to Roatan 02/thirteen/16 and 02/fourteen/sixteen & The flight was struggling to land in Roatan and diverted to Belize. I am acquainted adequate with traveling to be aware of the Captain manufactured the right phone plus the diversion was temperature related. Upon landing in Belize we were being informed via the Captain there was a warning light-weight on an motor that needed to be resolved, the aspect was offered in Belize. The result was a transparent mechanical hold off. We deplaned and were being told we'd get food and consume. Right after more than an hour we had not been fed plus a little bit afterwards we got a sandwich and bottled h2o after which instructed we could board.
So around 12 midday on June twenty five, 2016, I tried to check in for flight #3325 with American Airlines Boarding from VA at 2:33pm. Once i very first approached the counter the Supervisor ( detailed on his tag) D. Halem (SP) stated that I would initially have to examine in on the pc. I stated that I was military. Then he mentioned which i must place my on bags on the rollers (powering the counter). He continued to examine me in, nonetheless, later soon after issuing me a ticket he mentioned again which i would have to arrive driving the counter and position my bags about the roller, since his again was bad.
I traveled just lately on your own Airways and knowledgeable a distress on Flight us3861 Tuesday oct. 8th 2015 . The air conditioning wasn’t Operating and because of my bronchial asthma it had been very hot And that i felt humorous.
I enjoy you happen to be experiencing a merger and several staff members could be lower than thrilled, but this Angle shouldn't be apparent for your shoppers who are only contacting to get some help.
senores American Airways me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por traffic aereo y yo pague con resort y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
Determined by this working experience I can only conclude this apply appears to become enterprise as normal for American Airways, Specially immediately after witnessing signals about not eliminating cots from selected parts. How can a firm justify obtaining about 50 Grownups slumber on cots in an airplane terminal? This must be a priority for the hearth Marshals!
American Airlines Client service hotline is definitely available and purchaser friendly. However, It's important to wait about 2 minutes to talk to a consumer service consultant. It's essential to pay attention to an extended speech concerning existing updates.
My husband And that i flew from Palm Springs to Ft. Myers Florida, over the return vacation, flight 2233 from Dallas, my spouse Rick Barnes was Slash extremely terribly by a little something during the seat when he put our baggage within the overhead compartment. We called the Hostess and Though blood was gushing out of your wound, he was provided a band assist to include the 5 inch gash in his leg. We were instructed that when everyone boarded, the hostess would return with the very first support kit and would need to create a report.
On Oct 20th of the 12 months I'd the unfortunate possibility to fly American Airways from Myrtle Beach to Jackson with the ultimate leg remaining from Washington the Jackson. This was an eight pm flight (AA3879) which must have been a silent and considerably soothing flight at that time of evening but was was pure distress by a impolite and unhelpful attendant. I didn’t get her title due to the fact her tag was turned backward but due to the fact she was the only real attendant around the aircraft her identity shouldn’t be too hard to kind out. As I publish this I notice the futility of my grievance since I will appear off sounding just like a disgruntled passenger who exaggerates a Tale to generate a point. Be that as it could, I will inform you what happened recognizing the fellow sitting beside me plus the women Learn More over the aisle can verify what I say. The 2 women throughout the aisle work with me and as we deplaned made the remark that “she absolutely had it in to suit your needsâ€. I handle a Exclusive investigations unit for an insurance provider. We experienced long gone to Myrtle Seashore for your seminar and needed to return through Washington. Our flight was not complete but was possibly 80 to eighty five % of ability. I'd the aisle seat of 10C. My seatmate was a nice young gentleman that I would describe as sturdy. He was close to five foot 9 inches and weighed 350# or so. He did all he could to confine himself to his Room allowed but some items just don’t get the job done. The center armrest not simply wouldn't come down but could not even be noticed as it was midway of his ideal shoulder. Despite the fact that I am not massive, I'd to sit down at an unpleasant angle to fit from the seat due to the fact his right aspect would've been behind my remaining shoulder if I made an effort to sit normally during the seat. My prepare was to make certain the aircraft experienced boarded so as not to receive somebody else’s seat and then transfer to a more comfy seat. I'd my eye over the window seat two rows up which was an exit row. A smallish lady sat while in the aisle seat and we would have all been snug. Here's wherever items crumble. As I used to be awaiting the doorways to shut I used to be wanting up the aisle and noticed the attendant go around to Stacy Pickering, our state auditor who I occurred to learn, and say some thing to him and movement to an empty row several rows powering him. He thanked her and acquired up to maneuver to the seat the attendant pointed him to. I heard the doorways close and a few minutes afterwards the attendant walked to your again and I questioned In the event the plane was thoroughly boarded.
I identified as AA this early morning and I used to be notified which they discovered the car seat in NYC. It'll be leaving NYC this afternoon and we be at my dwelling someday currently or tomorrow.