touring from Miami to Lima on Saturday March 21 even when I reserve the seats beforehand I bought the final row on the ideal side through the window along with the seat did not transfer creating my flight tricky ., on just how again on flight # 918 the service was worst. through the sign in I needed to open up my accommodate instances to even up the weigth . Once i supply to pay for The three excess kilos they try and demand me $ 180.00per suit scenario. steering clear of to pay for $ 480.00 I needed to go on he flooring to move all around my belongins ,I had to return to the counter simply because out seats ( we had been # ten on line at check in ) have been separates, after that we had to maintain going for walks around the gates because the counter worker by no means gave us the gate amount, ( when i question in regards to the gate information to a different amercian ailines staff in gate 26 he pointed towards the gate screan ) this time the seats felt scaled-down that standard , the foodstuff was horrible, the bread was so hard , the lettuce over the salad appear old , I returned the food items the identical way that I obtained it, The sunshine turns off while im reading severeal instances which i had to help keep my finger on the switch to carry on studying immediately after five terrible hrs I received to the summary which i wont journey on American Airlines once again
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There's a Center aged African American woman with a brief hair Minimize and Eyeglasses at your Philadelphia Airport place who refused to give me her total name After i requested it as a consequence of her despicable attitude. She lastly advised me her identify was “D†and hid her identify badge as she said this. “D†doesn't ought to have a work in customer service and particularly not with your first-class sign in place where by I encountered her. As I rushed previous the prolonged TSA line towards the self service ticketing counter with only 40 minutes until eventually my flight departed I used to be joyful to find out there was a totally free kiosk. I began to retrieve my reservation and midway through this process “D†walked around me and explained “This is often for top notch travellers only†I seemed up within the display screen perplexed for the reason that there wasn’t any indication or indicator the kiosks were first-class kiosks and additionally I questioned how “D†understood I had been or was not top quality and why she would make these types of an assumption. I replied “Excuse me?†“D†condescendingly mentioned “These kiosks are for firstclass passengers onlyâ€.
I had been overcharged for a 3rd bit of baggage on a global journey USA to Uruguay. I've experimented with using the website e-mail to try to obtain a refund; no reaction.
Thank you for getting in touch with American Airlines Consumer Relations. That is an automated acknowledgment, supplying me a chance to share along with you without delay what is going on along with your concept.
i have had terrible encounters with american Airways. I'm able to’t even level their buyer service because it is way underneath a 1 star. customer relations Reps are impolite, limited, and unfriendly.
Once i arrived for the airport I requested equally at the ticket counter, when we checked our bags, and inside the Admirals Club to verify that we have been in Small business Class. Both equally situations I had been advised we have been in Small business. My Boarding Pass confirmed seats 16A and 16B, as this is only one row powering Business enterprise, I did not comprehend until eventually I boarded that we had been essentially in Mentor.
I flew from Tampa to Chicago in a very 737. Thank you for Row seven for handicap. In my 83 yrs I've experienced both equally knees replaced, stroke, open up coronary heart surgical procedures as well as other situations. Staying six’four″ I truly require the leg area. I used the restroom up front and the 737 has a problem—use of the rest room bowl. The toilet lid and seat should not sleep when lifted. I had to use my knee to keep them up. As a result of curvature on the ceiling and the space for the bathroom I had to angle my human body greatly forward to implement the facility which intended I could not see what I had been executing.
She was wonderful and I hope she is on the flight next spet After i am heading back to St Thomas Thanks Mike
Incredibly let down re lack of acknowledgment of any soreness I encountered. Looks like an easy courtesy.
The very first thing I seen was the Aircraft itself due to the american assignment help service fact I have truly worked Within this field. The first aircraft I was on was not even crafted in America and was so in Brazil prior to I had been even born.
I have attempted, devoid of results to reach your shopper service Division. I misinterpret the flight time for your personal flight 3530 and need to change it. I attempted contacting in 5 minutes of reserving this flight but have had no reaction.
What I desire to talk to from American Airways is can you fellas make sure you waive this fee for us. I know I identified as in these days and paid out the various, but in the event you men can make sure you help us out, that might indicate a great deal for our loved ones During this holiday.
I am emailing this comment to you to ensure AA may well greater have the capacity to inspire workers to generally be much more courteous when items go Mistaken.Customer service will make this kind of variation for the people utilizing your service.